Quality Policy

March 3, 2022 — 2 min read

Quality Policy

As a leading Service provider, We believes that delivering quality is a personal responsibility of every employee in the organisation. Matrix Solutions is committed to delivering services that are reliable; within the specified time frame and as per the agreed scope. Business Vertical Head is personally responsible for implementing this policy. We will:

• Ensure that all our personnel are trained in Quality Assurance and Quality Control on continual basis at all levels
• Monitor and ensure the purchase of materials from suppliers who have a proven ability to consistently satisfy the agreed and laid down quality standards and specifications
• Provide and ensure that the quality control mechanisms are sufficiently and effectively applied at all times on our sub-contractors and other parties involved in our projects
• Ensure Quality Assurance of our services to both internal and external customers
• Endeavour to satisfy and meet the needs and expectations of our customers
• Periodic reviews of the implementation of the quality policy will be done by the Apex Quality Council and Regional Quality Councils. The Policy Statement will be reviewed annually as a part of the management review process, to ensure its continued relevance and adequacy